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I'm trying to create a line and clustered chart where the clusters/bars show weekly averages while the lines show quarterly averages.
Here is the measure I used to try to get a quarterly average:
Quarterly Average Talk Time =
AVERAGEX(
SUMMARIZE(subAgentCall,subAgentCall[Quarter],subAgentCall[skill_name],subAgentCall[Call Type],"Average Talk Time",
(SUM(subAgentCall[SUM TT])/SUM(subAgentCall[Calls Handled]))/60),[Average Talk Time])
Problem is (as indicated by the picture above), all that happens is the line matches the weekly average. Is it possible to create a measure that calculates strictly at the quarterly level and utilize it on a graph using weekly intervals?
Solved! Go to Solution.
Drag [Quarter] on top of [Week], and select the third icon "Expand all down one level in the hierarchy" in the top left corner of the visualization.
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