Publising or server error?

[StefanoGrimaldi]

hey guys, 

all of a sudden today after the first refresh the Power B Service auto refresh its failing by a 2 hour duration attemp and the error code say its a internal service error, even try to upload a PBIx file and its taking foerever and havent even finish 30+ 

its there any know issue today ? can find anything and it started failing from one momment to another and no clear error code.

[V-pazhen-msft · Accepted solution]

@StefanoGrimaldi 

What does it show in the refresh history?

You may try the following steps:

• Delete the dataset and associated reports/dashboards off the Service Workspace
• Clear and reconnect the datasrouce with the same valid credential fin desktop
• Republish to service.
• Update your gateway app

Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.

[V-pazhen-msft · Accepted solution]

@StefanoGrimaldi 

What does it show in the refresh history?

You may try the following steps:

• Delete the dataset and associated reports/dashboards off the Service Workspace
• Clear and reconnect the datasrouce with the same valid credential fin desktop
• Republish to service.
• Update your gateway app

Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.

[StefanoGrimaldi · Accepted solution]

I even open a service ticket and even Microsoft support could find what happend, I upload the dataset with a different name and change all associated report to that new dataset and that did the trick, but the old one couldnt solve the problem, but thanks anyway for the reply!!!!

- the gateways was updated

- republishing wassnt working it got 3 hours trying to upload didnt work !!!