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Frequent Visitor

Proxy Authentication Required error in power bi desktop

Hello Community,

 

I'm unable to sign in in power bi desktop, to determine which problem is causing my sign-in issue i tried to investigate in many communities and groups of power bi. But no solution untill now.

Please I need your help !

 

The following screen shows my error.

 

achref.png

 

Best Regards,

8 REPLIES 8
Community Support
Community Support

Hi @Mohammed_Harrat 

When this error occurs, the most likely reason is that a proxy authentication server on your network is blocking the web requests issued by Power BI Desktop.

If your network uses a proxy authentication server, your administrator can fix this issue by whitelisting the following domains on the proxy authentication server:

  • app.powerbi.com
  • api.powerbi.com
  • domains in the *.analysis.windows.net namespace

For customers who are part of a government cloud, fixing this issue can be done by whitelisting the following domains on the proxy authentication server:

  • app.powerbigov.us
  • api.powerbigov.us
  • domains in the *.analysis.usgovcloudapi.net namespace

If your issue still occurs, check more methods here.

 

Best Regards
Maggie

 

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello

 

The issue is with latest version of desktop tool I guess. 

 

When downgrading the version, it works fine. So I dont think I have to request my network team for whitelisting the URLs.

 

Do we have a solution?

 

Thanks

Vikki

Hi @vikkidurai91 

My previous post share a general solution to this kind error.

If it is convenient for you, you could follow the guide there to see if it sloves the issue.

 

downgrading the version may not be a valid solution.

Because lastest version provides more features than before.

 

Best Regards
Maggie

 

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you for all your answers.

 

Still trying applying your solutions.

 

i will inform you if I found the solutions or If your solutions are good.

 

Best regards,

Hi @Mohammed_Harrat 

 

Have you solved ur issue?

 

Im still having the same issue despite whitelisting all the given domains. Please advise. Thank you.

 

Regards.

 

Jenas

Regular Visitor

Also experiencing this issue

Super User I
Super User I

@Mohammed_Harrat  have you ever signed in before?





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




Before updating from 2.67 to 2.72 it was working correctly but now we are always receiving this error message when trying to log in

 

Thank you so much.

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