Problem with log-in in different Browser

[Anonymous]

Hi everyone,

We are having an issue with the Power Bi Dashboard embdedded in Salesforce when we log-in using different Browsers.

When we use Microsoft Edge it works fine, when we use Google Chrome the log-in remains in a loop and doesn't access the Dashboard.

We did an analysis and we found the following error in the PBIJS.js library:

TypeError: Cannot read property 'requestContent' of undefined   

Can you help us with this issue?

Have you ever exerienced a similar problem?

Thanks you!

[v-easonf-msft]

Hi， @Anonymous 

Have you tried logging in in anonymous mode?

I can't fix it on my side currently, please kindly raise it to the support team for better advice, thanks a lot!

https://powerbi.microsoft.com/en-us/support/

Best Regards,
Community Support Team _ Eason

[Greg_Deckler]

@Anonymous - I have not seen this. It is interesting though because if you have a current version of Edge, it is running the Chromium engine under the hood. 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[amitchandak]

@Anonymous , Not sure in this error. Refer if this link can help

https://docs.microsoft.com/en-us/power-bi/developer/embedded/embedded-troubleshoot