Pro License - no extension granted

[innasmith]

Hi Team -

I was using Power BI Pro trial that has now expired. Upon expiration, I briefly received a notification to extend the trial, however, it dissapeared immediately as I tried to follow it. I have not received the extension notification since then. Can you please advise if you could extend my trial? And if so, for how long is my organization eligble to extend the trial for? 

Thanks for your support! 

[v-piga-msft · Accepted solution]

 Hi @innasmith,

Based on the official document, it has announced that "Beginning June 1, 2017 existing users of the Free service who have been active within the past year (on or before May 2, 2017) will be eligible for a free, 12-month extended trial of Power BI Pro."

Besides, your account must meet the following requirements in order to be eligible for the Extended Pro Trial offer.

• Power BI Free users active between May 3, 2016 and May 2, 2017 are eligible for an Extended Pro Trial.
• Users that have previously used or are currently on the 60-day in-product Pro trial are still eligible for the Extended Pro Trial.

And there are two ways to activate the Extended Pro Trial. The first is when you sign into Power BI. If you had dismissed that, you will also see an option within the notification area.

For more details about extending pro license trail, you could have a good look at this article.

Best Regards,

Cherry

[MattAllington]

How long have you had your trial?  Mine is more than 1 year and is about to expire. MS used to extend as often as you wanted, but changed it a year ago, hence why mine is about to expire. I understand the no longer offer extensions, and I wonder if the brief glimpse of the extension option is related to a legacy accountlike mine.