Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.
HI,
I've got a question about a combined statement
In my source data we have the ticket information "priority" and runtime in hours.
Now I've want to create a statement about a SLA breach status.
In my example the SLA values would be
Priority Very High - 4 Hours
Priorty High - 6 Hours
Priority Medium - 10 hours
Priority Low - 20 hours
Depending on the value of " Ticket runtime in hours" and the "priority" of the ticket the Column " SLA State" needs to be set to " SLA OK" or "SLA Violated" if the " Ticket Runtime in hours" is equal or higher then the values explained before the state needs to be set to " SLA Violated" otherwise it needs to be set to " SLA OK.
Thanks for help
Solved! Go to Solution.
Hi @Cypher294,
Suppose you have such a table to list SLA values.
Then, in data table, create a calculated column.
SLA STATE = IF ( Table_1[Ticket Runtime in hours] >= LOOKUPVALUE ( Table_2[Runtime], Table_2[Proority], Table_1[Priority] ), "SLA Violated", "SLA OK" )
Best regards,
Yuliana Gu
Hi @Cypher294,
Suppose you have such a table to list SLA values.
Then, in data table, create a calculated column.
SLA STATE = IF ( Table_1[Ticket Runtime in hours] >= LOOKUPVALUE ( Table_2[Runtime], Table_2[Proority], Table_1[Priority] ), "SLA Violated", "SLA OK" )
Best regards,
Yuliana Gu
Thank You 🙂
Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City
Check out the April 2024 Power BI update to learn about new features.
User | Count |
---|---|
113 | |
99 | |
80 | |
70 | |
59 |
User | Count |
---|---|
149 | |
114 | |
107 | |
89 | |
67 |