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bpontius
Frequent Visitor

PowerBI Desktop not working after March update

Hi all,  since isntalling the most recent (March 2018) PowerBI Desktop update, the application no longer works for me. It initializes for a few minutes, then gives me the below error.

I've attempted uninstalling/reinstalling a few times to no avail. 

Any help toward a resoltuion would be greatly appreciated! 

 

- Ben 

 

--------------------------------

Feedback Type:
Frown (Error)

Error Message:
Resolution of the dependency failed, type = "Microsoft.PowerBI.Client.Windows.DiagramView.IDiagramViewManager", name = "(none)".
Exception occurred while: Calling constructor Microsoft.DiagramView.Diagram.Visual.DiagramDisplay(Microsoft.DiagramView.Diagram.Visual.ERDiagram Diagram, Microsoft.Mashup.Client.ClientShared.WindowsHost windowsHost, Microsoft.PowerBI.Client.Windows.Services.IReportManager reportManager, Microsoft.Mashup.Host.Document.IExceptionHandler exceptionHandler, Microsoft.PowerBI.Client.Windows.Services.IEventAggregationService eventAggregationService, Microsoft.PowerBI.Client.Windows.Modeling.IModelAuthoringService modelAuthoringService).
Exception is: ConnectionException - A connection cannot be made. Ensure that the server is running.
-----------------------------------------------
At the time of the exception, the container was:

  Resolving Microsoft.DiagramView.Diagram.DiagramViewManager,(none) (mapped from Microsoft.PowerBI.Client.Windows.DiagramView.IDiagramViewManager, (none))
  Resolving parameter "diagramControl" of constructor Microsoft.DiagramView.Diagram.DiagramViewManager(Microsoft.DiagramView.Diagram.Visual.DiagramDisplay diagramControl)
    Resolving Microsoft.DiagramView.Diagram.Visual.DiagramDisplay,(none)
    Calling constructor Microsoft.DiagramView.Diagram.Visual.DiagramDisplay(Microsoft.DiagramView.Diagram.Visual.ERDiagram Diagram, Microsoft.Mashup.Client.ClientShared.WindowsHost windowsHost, Microsoft.PowerBI.Client.Windows.Services.IReportManager reportManager, Microsoft.Mashup.Host.Document.IExceptionHandler exceptionHandler, Microsoft.PowerBI.Client.Windows.Services.IEventAggregationService eventAggregationService, Microsoft.PowerBI.Client.Windows.Modeling.IModelAuthoringService modelAuthoringService)


Stack Trace:
   at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name, IEnumerable`1 resolverOverrides)
   at Microsoft.Practices.Unity.UnityContainer.Resolve(Type t, String name, ResolverOverride[] resolverOverrides)
   at Microsoft.Practices.Unity.UnityContainerExtensions.Resolve[T](IUnityContainer container, ResolverOverride[] overrides)
   at Microsoft.Mashup.Host.Document.DependencyInjectionService.Resolve[T]()
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClassa.<Main>b__0()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass7.<HandleExceptionsWithNestedTasks>b__6()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
Resolution of the dependency failed, type = "Microsoft.PowerBI.Client.Windows.DiagramView.IDiagramViewManager", name = "(none)".
Exception occurred while: Calling constructor Microsoft.DiagramView.Diagram.Visual.DiagramDisplay(Microsoft.DiagramView.Diagram.Visual.ERDiagram Diagram, Microsoft.Mashup.Client.ClientShared.WindowsHost windowsHost, Microsoft.PowerBI.Client.Windows.Services.IReportManager reportManager, Microsoft.Mashup.Host.Document.IExceptionHandler exceptionHandler, Microsoft.PowerBI.Client.Windows.Services.IEventAggregationService eventAggregationService, Microsoft.PowerBI.Client.Windows.Modeling.IModelAuthoringService modelAuthoringService).
Exception is: ConnectionException - A connection cannot be made. Ensure that the server is running.
-----------------------------------------------
At the time of the exception, the container was:

  Resolving Microsoft.DiagramView.Diagram.DiagramViewManager,(none) (mapped from Microsoft.PowerBI.Client.Windows.DiagramView.IDiagramViewManager, (none))
  Resolving parameter "diagramControl" of constructor Microsoft.DiagramView.Diagram.DiagramViewManager(Microsoft.DiagramView.Diagram.Visual.DiagramDisplay diagramControl)
    Resolving Microsoft.DiagramView.Diagram.Visual.DiagramDisplay,(none)
    Calling constructor Microsoft.DiagramView.Diagram.Visual.DiagramDisplay(Microsoft.DiagramView.Diagram.Visual.ERDiagram Diagram, Microsoft.Mashup.Client.ClientShared.WindowsHost windowsHost, Microsoft.PowerBI.Client.Windows.Services.IReportManager reportManager, Microsoft.Mashup.Host.Document.IExceptionHandler exceptionHandler, Microsoft.PowerBI.Client.Windows.Services.IEventAggregationService eventAggregationService, Microsoft.PowerBI.Client.Windows.Modeling.IModelAuthoringService modelAuthoringService)


Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.ClientShared.FeedbackErrorInfo..ctor(String message, Exception exception)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowContainer activeWindow, WindowsHost windowsHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
   at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(Exception e)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)

1 REPLY 1
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @bpontius,

 

You could try to restart your computer and install the Power BI Desktop.

 

If you still have the error, you could try to type the command below and run as Admin.

 

"C:\Program Files\Windows Defender\MpCmdRun.exe –resetplatform"

For further, you could refer to this support.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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