PowerBI Desktop crashes in WIN10 tablet mode

[Anonymous]

Hello,

I have a brand new DELL Latitude 7390 2-in-1 with 16GB RAM.

OS: WIN10 1803

PowerBI Desktop: Version: 2.68.5432.661 64-bit (April 2019)

PowerBI Desktop works fine in "normal" WIN 10 mode. But everytime I try to launch PowerBI Desktop in WIN10 tablet mode it crashes with no error message. 

In the event log I find this:

Event ID 14 from source MSOLAP$AnalysisServicesWorkspace2007660493

The description for Event ID 14 from source MSOLAP$AnalysisServicesWorkspace2007660493 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

Has anybody seen this or a solution for it?

Thanks

Holger

[v-cherch-msft]

Hi @Anonymous 

I would suggest you reinstall the latest version of desktop from here.Please check if this post could help.If it is not your case, you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,