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acanepa
Resolver I
Resolver I

PowerBI Desktop Fatal Error at opening

 Hello,

 

I've tried to open a .pbix file inside an encrypted zip file and seems like that broke PowerBI installed in my computer.

So far I have reinstalled PowerBI many times, to the latest version, and remove files from:

  • AppData\Local\Microsoft\Power BI Desktop
  • C:\Program Files\Microsoft Power BI Desktop
  • Registry entries

 

When I try to open Power BI desktop from the main icon I receive two messages:

 

acanepa_0-1598198459649.png

 

If I click cancel, I can see the following message

 

acanepa_1-1598198543359.png

 

 

Here are the details from the error messages:

 

Error message 1:

Feedback Type:
Frown (Error)

Error Message:
Value cannot be null.
Parameter name: collection

Stack Trace:
   at System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument argument)
   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   at Microsoft.Mashup.EngineHost.Services.LibraryService..ctor(LibraryService original)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.GetInstance()
   at Microsoft.Mashup.EngineHost.EngineHost.CreateSession(EvaluationSettings settings, IEngine engine)
   at Microsoft.Mashup.Host.Document.Evaluation.EvaluatorHost.CreateSession(PackageEditorContext context, PackageReference packageReference, EvaluationSettings settings)
   at Microsoft.Mashup.Host.Document.Analysis.AnalysisManager.StartPackageAnalysis(AnalysisSession session, PackageReference packageReference, Int32 editVersion, Boolean refreshData, HashSet`1 formulaFilter, String[] defaultOptionalModules, Action callback)
   at Microsoft.Mashup.Host.Document.Analysis.AnalysisManager.<>c__DisplayClass8_0.<StartSessionAnalysisCore>b__0(Object state)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
Value cannot be null.
Parameter name: collection

Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
   at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass0_1.<SendAndMarshalExceptions>b__0(Object null)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion(Task task)
   at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)
   at Microsoft.PowerBI.Client.Windows.Services.FileManager.OpenFile(IPowerBIWindowService windowService, IPbixFile fileToOpen, Nullable`1 entryPoint)
   at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.84.802.0","ModuleName":"Microsoft.MashupEngine.dll","Component":"Microsoft.Mashup.EngineHost.Services.LibraryService","Error":"System.ArgumentNullException","MethodDef":".ctor","ErrorOffset":"92"}

 

Error Message 2:

Feedback Type:
Frown (Error)

Error Message:
One or more errors occurred.

Stack Trace:
   at MS.Internal.IO.Zip.ZipIOLocalFileHeader.Validate()
   at MS.Internal.IO.Zip.ZipIOLocalFileHeader.ParseRecord(BinaryReader reader, Encoding encoding)
   at MS.Internal.IO.Zip.ZipIOLocalFileBlock.ParseRecord(BinaryReader reader, String fileName, Int64 position, ZipIOCentralDirectoryBlock centralDir, ZipIOCentralDirectoryFileHeader centralDirFileHeader)
   at MS.Internal.IO.Zip.ZipIOLocalFileBlock.SeekableLoad(ZipIOBlockManager blockManager, String fileName)
   at MS.Internal.IO.Zip.ZipIOBlockManager.LoadLocalFileBlock(String zipFileName)
   at MS.Internal.IO.Zip.ZipArchive.GetFile(String zipFileName)
   at MS.Internal.IO.Zip.ZipArchive.GetFiles()
   at System.IO.Packaging.ZipPackage.ContentTypeHelper..ctor(ZipArchive zipArchive, IgnoredItemHelper ignoredItemHelper)
   at System.IO.Packaging.ZipPackage..ctor(Stream s, FileMode mode, FileAccess access, Boolean streaming)
   at System.IO.Packaging.Package.Open(Stream stream, FileMode packageMode, FileAccess packageAccess, Boolean streaming)
   at Microsoft.Mashup.EngineHost.Services.LibraryFile.PqxFile.TryOpen(Byte[] bytes, PqxFile& pqxFile, Exception& error)
   at Microsoft.Mashup.EngineHost.Services.LibraryFile.New(Byte[] bytes, LibraryFile& result, Exception& error)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo..ctor(LibraryService service, ILibrary library)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
   at Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__10_0()
   at System.Threading.Tasks.Task.Execute()

Stack Trace Message:
One or more errors occurred.

Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
   at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
   at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.84.802.0","ModuleName":"WindowsBase.dll","Component":"MS.Internal.IO.Zip.ZipIOLocalFileHeader","Error":"System.NotSupportedException","MethodDef":"Validate","ErrorOffset":"245"}

InnerException0.Stack Trace Message:
ZIP archive contains unsupported encrypted data.

InnerException0.Stack Trace:
   at MS.Internal.IO.Zip.ZipIOLocalFileHeader.Validate()
   at MS.Internal.IO.Zip.ZipIOLocalFileHeader.ParseRecord(BinaryReader reader, Encoding encoding)
   at MS.Internal.IO.Zip.ZipIOLocalFileBlock.ParseRecord(BinaryReader reader, String fileName, Int64 position, ZipIOCentralDirectoryBlock centralDir, ZipIOCentralDirectoryFileHeader centralDirFileHeader)
   at MS.Internal.IO.Zip.ZipIOLocalFileBlock.SeekableLoad(ZipIOBlockManager blockManager, String fileName)
   at MS.Internal.IO.Zip.ZipIOBlockManager.LoadLocalFileBlock(String zipFileName)
   at MS.Internal.IO.Zip.ZipArchive.GetFile(String zipFileName)
   at MS.Internal.IO.Zip.ZipArchive.GetFiles()
   at System.IO.Packaging.ZipPackage.ContentTypeHelper..ctor(ZipArchive zipArchive, IgnoredItemHelper ignoredItemHelper)
   at System.IO.Packaging.ZipPackage..ctor(Stream s, FileMode mode, FileAccess access, Boolean streaming)
   at System.IO.Packaging.Package.Open(Stream stream, FileMode packageMode, FileAccess packageAccess, Boolean streaming)
   at Microsoft.Mashup.EngineHost.Services.LibraryFile.PqxFile.TryOpen(Byte[] bytes, PqxFile& pqxFile, Exception& error)
   at Microsoft.Mashup.EngineHost.Services.LibraryFile.New(Byte[] bytes, LibraryFile& result, Exception& error)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo..ctor(LibraryService service, ILibrary library)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
   at Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__10_0()
   at System.Threading.Tasks.Task.Execute()

InnerException0.Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromException(Exception e, String prefix)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromInnerExceptions(Exception e, Int32 depth)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.CreateAdditionalErrorInfo(Exception e)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo..ctor(String message, Exception exception, Nullable`1 stackTraceInfo, String messageDetail)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
   at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
   at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass1_0.<Main>b__1()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)


Snapshot Trace Logs:
C:\Users\angel\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot1000637954.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Is Report V3 Models Enabled:
False

Performance Trace Logs:
C:\Users\angel\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_NewWebTableInference

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_ImportTextByExample
PBI_qnaLiveConnect
PBI_inlineExplore
PBI_v3ModelsPreview
PBI_dataSearchCuration
PBI_azureMapVisual
PBI_dataPointLassoSelect

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Formulas:


section Section1;

 

 

1 ACCEPTED SOLUTION

Hello,

 

The problem was solved by deleting corrupt files from Custom Connector folders.

 

View solution in original post

4 REPLIES 4
pranit828
Super User
Super User

HI @acanepa 

 

For time being if you have the file published on the PBI service, you can edit from there or create a new one if it is urgent.




PBI_SuperUser_Rank@1x.png


Hope it resolves your issue? 
Did I answer your question? Mark my post as a solution!

Appreciate your Kudos, Press the thumbs up button!!
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Hello,

 

The problem was solved by deleting corrupt files from Custom Connector folders.

 

View solution in original post

Greg_Deckler
Super User
Super User

@acanepa - You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


@ me in replies or I'll lose your thread!!!
Check out my External Tool for Power BI Desktop! Microsoft Hates Greg's Quick Measures
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Check out my latest book!

Thanks @Greg_Deckler but there aren't any issues similar to my problem.

I will try to open a ticket but I'm not sure PowerBI team could help me today, because the errors don't allow to open PowerBI desktop at all.

 

Regards,

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