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ccyccxcl
Regular Visitor

PowerBI Desktop Crashes

 When I am working with PowerBI Dektop,It always crashes,just like the following :

It says Microsoft Power BI Desktop can not respond,you can choose to close it or wait it to respond.Actually,the only thing I can do is  to close it since however long I wait,it is always the same.And once I close it,the work lost even I set the saving time interval as 1 minute.

And It could happend 7 or more times in one day.I  need help.

 

 

1540955825.png

 

2 REPLIES 2
v-shex-msft
Community Support
Community Support

HI @ccyccxcl,

 

Which version you test? If you are working on 32 bit, I'd like to suggest you to use 64 bit version, it support more memory to use on power bi desktop.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
Anonymous
Not applicable

Hi @ccyccxcl

 

In most cases, uninstalling and re-installing works wonders for such mysterious problems. Try that first, in case you haven't already.

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