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WCrayger
Frequent Visitor

PowerBI Desktop Crashes

Has anyone else seen an increase in the number of crashes since the September release? I'm also having huge memory spikes when using any of the map visualizations that make Desktop almost unusable. Today I recieved an error on the ESRI visual stating that I needed to clear the storage on my service account, but was using 0% according to the developer tool on service. Thanks in advance. 

1 ACCEPTED SOLUTION
v-yulgu-msft
Employee
Employee

Hi @WCrayger,

 

What error message did you get when using ESRI visual? And what operation caused such an error in desktop?

 

Based on my research, below two articles describe similar problem and provide relative solution.

Encountering “Local Storage is Full” with ArcGIS Maps for Power BI

Clear browser local storage

 

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
adelelucy
New Member

Hello

 

Mine is also crashing continuously making it hard to do anything!

 

Thanks

Adele

v-yulgu-msft
Employee
Employee

Hi @WCrayger,

 

What error message did you get when using ESRI visual? And what operation caused such an error in desktop?

 

Based on my research, below two articles describe similar problem and provide relative solution.

Encountering “Local Storage is Full” with ArcGIS Maps for Power BI

Clear browser local storage

 

Best regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Clearing the CEF cache folders seems to have resolved the issue for now. Thanks! 

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