Showing results for 
Search instead for 
Did you mean: 
Post Prodigy
Post Prodigy

Power bi Gateway compatibility

I need to install the power bi gateway on a windows server 2008 r2 and error is occurring at the time of installation, check the event view doies errors are pointed out:


"Faulting application name: PowerBIGatewayInstaller (1) .exe, version: 1.7.5764.1, time stamp: 0x562699d7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0xfb4
Faulting application start time: 0x01d1b2cf4a0329b5
Faulting application path: C: \ Users \ rgm.infra \ Downloads \ PowerBIGatewayInstaller (1) .exe
Faulting module path: C: \ Windows \ system32 \ KERNELBASE.dll
Report Id: 87de4efd-1ec2-11e6-b85a-00,505,697,706th "


and the other:


"Application: PowerBIGatewayInstaller (1) .exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeLoadException "


hi @vitexo87,
Make sure you have the latest version of .Net supported on Windows Server 2008 r2, this might resolve the issue.


the machine is installed .NET Framework 4.0.30319, I installed previous versions 3.5, on my PC that is Windows 8.1 I have the .NET 4.0.30319 and functions normally

Are you seeing any errors in the Gateway logs? 

Data Management Gateway and PowerBIGateway logs are present under Application and Services Logs.

Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

November Power BI Update 768x460.png

Check it Out!

Click here to read more about the November 2021 Updates!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.