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jibran Regular Visitor
Regular Visitor

Power BI connect to Avaya via ODBC

Hi,

I saw yesterday on one of the forms that we can connect Power Bi to the Avaya(Telephony System) via ODBC. 

Before digging into more detail can I ask if anyone has done this before so I can speak to my suppliers to provide me with ODBC connection information.

I shall be very thankful if you can help me to sort out this.

 

Many Thanks

 

Jibran Ishtiaq

3 REPLIES 3
v-haibl-msft Super Contributor
Super Contributor

Re: Power BI connect to Avaya via ODBC

@jibran

 

Maybe you can take a look at this article which talks about connecting with ODBC to get historical data.

 

Best Regards,
Herbert

tviswanathan Visitor
Visitor

Re: Power BI connect to Avaya via ODBC

Hi All,

 

i an trying to connect live with AVAYA IQ 5.2.5.0.590_10991_20146_SP5 to get AHT and Service LVL is it possible

roweb Frequent Visitor
Frequent Visitor

Re: Power BI connect to Avaya via ODBC

any update on this?