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Regular Visitor
Posts: 36
Registered: ‎10-20-2016

Power BI connect to Avaya via ODBC

Hi,

I saw yesterday on one of the forms that we can connect Power Bi to the Avaya(Telephony System) via ODBC. 

Before digging into more detail can I ask if anyone has done this before so I can speak to my suppliers to provide me with ODBC connection information.

I shall be very thankful if you can help me to sort out this.

 

Many Thanks

 

Jibran Ishtiaq

Super Contributor
Posts: 4,721
Registered: ‎07-08-2016

Re: Power BI connect to Avaya via ODBC

@jibran

 

Maybe you can take a look at this article which talks about connecting with ODBC to get historical data.

 

Best Regards,
Herbert

Visitor
Posts: 1
Registered: ‎11-15-2017

Re: Power BI connect to Avaya via ODBC

Hi All,

 

i an trying to connect live with AVAYA IQ 5.2.5.0.590_10991_20146_SP5 to get AHT and Service LVL is it possible

Frequent Visitor
Posts: 3
Registered: ‎10-04-2017

Re: Power BI connect to Avaya via ODBC

any update on this?