Power BI can't access Godaddy's Database

[asmgx]

I have hosted SQL Server database in Godaddy servers, and I am using Power BI desktop at the moment.

I can connect to my godaddy's database through SSMS

but when I try through MS Power BI I get this error

I was sure that credentials are correct

and I can connect to my local database

I called Godaddy's support and they informed me that there is no blockage or any issue from there side and the problem is from within Power BI

especially that other people can connect through Power BI

so I wonder if anyone know what is the reason that could stop Power BI connecting to Godaddy's database

[asmgx]

I have hosted SQL Server database in Godaddy servers, and I am using Power BI desktop at the moment.

I can connect to my godaddy's database through SSMS

but when I try through MS Power BI I get this error

I was sure that credentials are correct

and I can connect to my local database

I called Godaddy's support and they informed me that there is no blockage or any issue from there side and the problem is from within Power BI

especially that other people can connect through Power BI

so I wonder if anyone know what is the reason that could stop Power BI connecting to Godaddy's database

[Greg_Deckler]

Are you using SSMS and Power BI Desktop on the GoDaddy machine itself or from a remote machine? If SSMS is on the local GoDaddy machine and Power BI Desktop is from some other machine, then it could be a firewall issue.