Power BI application has failed to start because its side-by-side configuration is incorrect

[Anonymous]

I used power BI for a while, but the app stop opening with Errors below

Feedback Type:
Frown (Error)

Error Message:
Could not load file or assembly 'Microsoft.SqlServer.MgdSqlDumper.dll' or one of its dependencies. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)

Stack Trace:
at Microsoft.ReportingServices.Diagnostics.Globals.InitServer(Boolean resetAllPerfCounters)
at Microsoft.PowerBI.ReportingServicesHost.LocalReportProcessingHost.Initialize(RSConfigurationManager rsConfigMgr, RunningApplication app, IFeatureSwitchesProxy featureSwitchesProxy)
at Microsoft.PowerBI.ExploreHost.ExploreClient..ctor(IPowerViewHandler powerViewHandler, IFeatureSwitchesProxy featureSwitchesProxy, Boolean initReportProcessingHost, IDataShapeEngine dataShapeEngine, IQueryCancellationManager cancelManager)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass2_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
Could not load file or assembly 'Microsoft.SqlServer.MgdSqlDumper.dll' or one of its dependencies. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

[v-kelly-msft]

Hi  @Anonymous ,

See the similar thread below,which may help.

https://community.powerbi.com/t5/Desktop/Could-not-load-file-or-assembly-Microsoft-SqlServer-MgdSqlDumper/m-p/958708

Best Regards,
Kelly

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[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".