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rudiklein Regular Visitor
Regular Visitor

Power BI and Windows 10 crashes (DPC Watchdog violations)

Hi,

 

Since I have started using Power BI, I experience regular Windows crashes. Most of the BSOD crashes report DPC Watchdog violations.

I didn't think for a second that there could be a relation to the use of Power BI Desktop, since these types of crashes are normally caused by hardware or driver errors. On my desktop I have upgraded all drivers for sound, video and network, but the crashes remain. In 99% of the cases the system crashes when I am using Power BI.

 

Now I am also using Power BI Deskop on my laptop and to my surprise I see the same crashes when using Power BI Desktop and ONLY when I'm using Power BI Desktop. Same reason: DPC Watchdog violations.

 

Coincidence? Maybe, since both systems run Windows 10 and Windows could be the culprit here. However, there seems to be a connection to Power BI, since the laptop only crashes when using PBI Desktop.

 

What I noticed on my desktop is that just before the crash, there is a degredation in sound quality and the mouse pointer moves slowly and choppy.

 

As said, the relation with Power BI Desktop is far fetched, but I'm curiuous if anyone else is experiencing similar problems.

 

Thanks,

Rudi 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Power BI and Windows 10 crashes (DPC Watchdog violations)

Hi @rudiklein,

 

Sorry for slow response, I test on newest version of power bi on my side, they all works well.(win10 pc and surface).

 

Based on your description, I think the issue not related to power bi, it may related to your hard ware driver, I'd like to suggest you submit a support ticket for this issue at window10 forum.

 

In addition, you can refer to below link which about the "DPC Watchdog violations" issue:

Bluescreen Error: DPC_WATCHDOG_VIOLATION

 

Regards,
Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
6 REPLIES 6
Community Support Team
Community Support Team

Re: Power BI and Windows 10 crashes (DPC Watchdog violations)

Hi @rudiklein,

 

Sorry for slow response, I test on newest version of power bi on my side, they all works well.(win10 pc and surface).

 

Based on your description, I think the issue not related to power bi, it may related to your hard ware driver, I'd like to suggest you submit a support ticket for this issue at window10 forum.

 

In addition, you can refer to below link which about the "DPC Watchdog violations" issue:

Bluescreen Error: DPC_WATCHDOG_VIOLATION

 

Regards,
Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
rudiklein Regular Visitor
Regular Visitor

Re: Power BI and Windows 10 crashes (DPC Watchdog violations)

Hi @v-shex-msft,

 

No worries about the response time.

I know the problem is related to a driver, in this case it's seems to be network related. It just draw my attention to Power BI, because it seems to be the process running during the crash. I guess PBI just uses the network intensively and therefore has a bigger chance to be in the picture when a network driver causes a Bluescreen Error: DPC_WATCHDOG_VIOLATION.

 

I thought to give it a try to see if other PBI users had similar issues. I guess not.

 

Thanks for you reply.

 

Bye,

 

Rudi

techinpost Frequent Visitor
Frequent Visitor

Re: Power BI and Windows 10 crashes (DPC Watchdog violations)

I found a webpage from which i get rid out of this type of error issue, now you can also
check this once for getting rid of it completely from here: Error

techinpost Frequent Visitor
Frequent Visitor

Re: Power BI and Windows 10 crashes (DPC Watchdog violations)

I found a webpage from which i get rid out of this type of error issue, now you can also check this once for getting rid of it completely from here: Error

Hamidmeer New Member
New Member

Re: Power BI and Windows 10 crashes (DPC Watchdog violations)

Hi there. Most probably you are stressing your pc when you get the dpc watchdog violation error ( https://appuals.com/how-to-fix-dpc-watchdog-violation-bsod-error-on-windows-10/ ). If you have tried everything out and still not successful then do a clean reinstall of your drivers. However, just be affirmative that you have already the downloaded the DDU from external drive. Cheers!

windowshelper Frequent Visitor
Frequent Visitor

Re: Power BI and Windows 10 crashes (DPC Watchdog violations)

Uninstall or stop the Power BI on-premises data gateway Windows service. If you no longer need the Power BI on-premises data gateway, you can uninstall it, or you can stop the Power BI on-premises data gateway Windows service and service host, which removes the policy restriction, and allows Power BI 

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