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Post Prodigy
Post Prodigy

Power BI Update error message

HI Experts

 

Getting the following error message when i have updated to Oct 2018 desktop realse....any ideas...

 

Since updating to this latest release, when I try to open Power BI, I just get the following message:

Capture.PNG

1 ACCEPTED SOLUTION
Microsoft
Microsoft

Hi @Route11

 

You may try to uninstall PBI Desktop from your computer completely and take a look at this document. There are several minimum requirements listed in it. Please make sure that your computer meets those requirements. Then install the latest version and try to run power bi desktop as an administrator. If it is not your case, you may submit a support ticket.

https://powerbi.microsoft.com/en-us/support/

 

Regards,

Cherie

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Microsoft
Microsoft

Hi @Route11

 

You may try to uninstall PBI Desktop from your computer completely and take a look at this document. There are several minimum requirements listed in it. Please make sure that your computer meets those requirements. Then install the latest version and try to run power bi desktop as an administrator. If it is not your case, you may submit a support ticket.

https://powerbi.microsoft.com/en-us/support/

 

Regards,

Cherie

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Many thanks Cherie excellent feedback. Much appreciated

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