Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn the coveted Fabric Analytics Engineer certification. 100% off your exam for a limited time only!

Reply
emilypoon
Advocate I
Advocate I

Power BI Service vs. Firefox -> table visual display issue

When I publish a report to Power BI Service, the table visual displays differently in Chrome and Firefox.

 

Chrome (Version: 74.0.3729.169)

image.png

 

 

Firefox (Version: 67.0.1)

image.png

 

 

As you can see from the above image, there are some random lines appeared in the visual when browsing the report in Firefox. The random lines will sometimes appear and disappear in the screen when the mouse is on hover to the lines.

The table visual is based on customized design (this is not coming from the default "show data" button).

 

Anyone knows how to sort this out? Thanks.

 

 

Best regards,

Emily

 

 

8 REPLIES 8
v-cherch-msft
Employee
Employee

Hi @emilypoon 

Based on my test,i cannot reproduce the same issue.I would suggest you use latest version of Power BI Desktop and republish it again.If it still reproduces,please share the .pbix file for us to test.You can upload the it to OneDrive and post the link here. Do mask sensitive data before uploading.

Regards,

 

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-cherch-msft 

 

Here are the links of the PBI file in GDrive.

Both files are coming from the same source table.

First one is using the default theme while the second one is using the custom theme. Both files has the same random line appeared in Power BI Service (see picture below).

 

1) https://drive.google.com/open?id=1bTj_vY-JrxydeArc0djb_2pHKu3UD0hl

2) https://drive.google.com/open?id=13jXck1s93mO8ZkaZL-wCxcCe5z4JeD0K

 

image.png

 

 

image.png

 

Hi @emilypoon 

It's strange.I cannot reproduce it again.I would suggest you re-install firefox and test again.If it still reproduces,you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

1.png

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-cherch-msft  If you try to scroll to the right hand side of the table visual, you should be able to see the weird lines appeared randomly in the table.

Same thing happened if you try the "default theme" file with many columns in 1 table. When you scroll from left to right, the random line will appear again.

 

Same here. Were there any solutions, @emilypoon ?

Anonymous
Not applicable

@dd8zc 

Here is the solution suggested by Microsoft Support team a year ago.

It works in my computer and report, see if this is workable for you.

 

image.png

 

Best regards,

Emily

 

Thanks @Anonymous ! Sadly, doens't work for me. Tried this on several machines, as soon as I soom I get ugly visuals.

Do you have any add-ons installed?

Anonymous
Not applicable

@dd8zc  No, I am only using the default table visual (no add-ons) and it works for me in Firefox.

If you still encounter the issue, I suggest you can:

- Submit ticket to Microsoft Support team but you need to have PowerBI Pro license (https://admin.powerplatform.microsoft.com/newsupportticket/powerbipro)

- Update to the latest version of PowerBI Desktop, then deploy your report again and see if it works in Firefox

Helpful resources

Announcements
April AMA free

Microsoft Fabric AMA Livestream

Join us Tuesday, April 09, 9:00 – 10:00 AM PST for a live, expert-led Q&A session on all things Microsoft Fabric!

March Fabric Community Update

Fabric Community Update - March 2024

Find out what's new and trending in the Fabric Community.