Power BI Maps Can´t find City on Bing

[Anonymous]

Hi everyone,

I have a problem with Bing Map on Power BI.

In my database I have a Place called Ribeirão Gonçalves, Piauí, Brasil (City, State, Country).

I can see on the bing map website that this place does not exist on the map, and in Power BI It shows me some random area in the State Piauí, Brasil.

Also the same problem I have with Place called Terezópolis de Goiás, Goiás, Brasil, but this time the city can be found on the Bing map on the Internet but still shows wrong area.

My question is how to prevent this kind of situations? Does anyone have experience resolving such scenarios using Bing maps?

 Thank You all in advance,

[Anonymous · Accepted solution]

Turns out, The problem is with the Bing maps, where information about places are incorrect. The problem will be solved by Bing Support Team. It will take few months. If someone has similar issue it is good to inform them.

[v-cherch-msft]

Hi @Anonymous

You may have a look at below posts and set data category.

https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-map-tips-and-tricks

https://community.powerbi.com/t5/Mobile-Apps/Need-help-with-Maps/td-p/215531

Regards,

Cherie

[Anonymous]

Thank you for answer Cherie,

I am already using Categories:

for column Location - category Place

for column City - category City 

for column Country/Region - category Country

for column State - category State or Province,

and the problem still occures.

Unfortunately I don´t have longitude and latitude or post code to use. 

[v-cherch-msft]

Hi @Anonymous

You may have a look at below post to check if it's helpful. If it is not your case, you may submit a support ticket.
https://powerbi.microsoft.com/en-us/support/

https://community.powerbi.com/t5/Desktop/Map-visualation-show-wrong-locations-after-update/m-p/208462#M91916

Regards,

Cherie

[Anonymous]

Thank You Cherie once again.

I will try to upgrade my Power BI, and if this not gonna work, I will submit a ticket.

Have a nice day.

Natalia