Showing results for 
Search instead for 
Did you mean: 
Helper II
Helper II

Power BI Desktop salesforce object connector "please specify how to connect"

As a saleforce admin I am able to login to the sandbox from power BI. When I click connect it give me an error saying "Please specify how to connect". Any idea why this is happening. I was able to connect to otehr sandbox instances before.


Helper II
Helper II

Just use for all sandbox accounts and it works.

View solution in original post

Helper II
Helper II

Just use for all sandbox accounts and it works.

View solution in original post

Not applicable

how can i use saleforce connector to go with gateway and refresh dashboard data on PBI service 


Frequent Visitor

I had the exact same issue. By accident, I tried to connect again after making sure the custom URL was all lowercase. I know, it does not make much sense, but I no longer received the error.


Hi @sananthv,

Do you login into a custom domain? If that is the case, the ability to login into a custom or sandbox domain is not currently supported in Power BI. An idea about this issue has been submitted in the following link, please vote it.

Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello Lydia,


I'm having the same problem too, connecting Power BI desktop to a custom and sandbox domain for Salesforce. 



The comment in the idea forum link you posted shows:

Anonymous commented  ·  June 05, 2015 08:28  ·  Flag as inappropriate

Huzzah! This now works in the June 4 2015 update. Would be nice if it would REMEMBER that custom domain once provided. It's never gonna change for me. Gotta keep pasting it in there every time. 😞


Can you confirm that this has been implemented? Or is this still a known limitation in the current Power BI desktop version?



Helpful resources

Power BI December 2021 Update_carousel 768x460.jpg

Check it Out!

Click here to read more about the December 2021 Updates!

User Group Leader Meeting January 768x460.png

Calling all User Group Leaders!

Don't miss the User Group Leader meetings on January, 24th & 25th, 2022.

Jan 2022 Dev Camp 768x460 copy.png

Power BI Dev Camp- January 27th, 2022

Mark your calendars and join us for our next Power BI Dev Camp!

Top Solution Authors
Top Kudoed Authors