Power BI Desktop file won't refresh

[FatBlackCat30]

Hello all,

I am trying to update data in my local BI file but all of a sudden when I refresh the data no incremental data is loaded into the file. This is a new problem to me, how should I start to trouble shoot this issue?

Thank you

[v-yiruan-msft · Accepted solution]

Hi @FatBlackCat30 ，

First, please make sure whether there is incremental data onto the underlying data source indeed…

If yes, you can’t see these incremental data after refreshed, you can check the following information:

1 . Make sure all data sources used in the report are configured correctly and connect successfully

2 . Check if some filters or slicers applied in report affect the display of " incremental " data (for example: XXXX-XX-XX<=date<=XXXX-XX-XX )

If no, you can check the data sources applied in report and contact the related person.

Best Regards

Rena

[edhans]

Start by creating a new file and make a connection to a few of the tables and see if that works. It could be the source is the problem, and not Power BI Desktop at all.