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Hello,
I am supporting a client, and their Power BI crashes on startup. I have not been able to enable tracing since we cannot start the program.
I have uninstalled and reinstalled the client, which is 32 bit. Prior to this issue, when opening the software, the machine would slow significantly as PowerBI took a lot of system resources.
Any help or ideas would be appreciated.
Hi @potatoshapedman ,
Please review the minimum requirements as follows to run Power BI Desktop in this official documentation and check whether your computer can meet these requirements...
In addition, you can review the solution in the following thread. Hope it can help you resolve the problem.
Best Regards
Close all other applications, literally everything other than Power BI.
If this doesn't help you probably need to Increase your system RAM. I would recvommend 16GB so that other applications too can run smoothly.
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@potatoshapedman , if the machine is 64 bit, Prefer a 64-bit power bi desktop.
I did try installing the 64 bit version, but encountered the same issue. Software failed to start and crashed.
I am going to try installing the November 2020 version to see if it starts so I can enable tracing.
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