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carlosovalle
Frequent Visitor

Por que el Power BI Desktop se cierra constantemente con la ultima actualización?

Estoy trabajando y al momento de agregar o hacer cualquier cambio el power BI desktop se cierra.

6 REPLIES 6
v-rongtiep-msft
Community Support
Community Support

Hi @carlosovalle ,

Please refer to the following topic to see if it helps you.

https://community.powerbi.com/t5/Desktop/PowerBI-Desktop-Crashes/m-p/7583

 

Best Regards

Community Support Team _ Polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

v-rongtiep-msft
Community Support
Community Support

Hi @carlosovalle ,

Does this also happen when using another version?  Is there any error messages?

 

Best Regards

Community Support Team _ polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

No solo se cierra.

Hi @carlosovalle ,

Try to skip this version  and  go back to a previous version.

In addition ,if you  need  uninstall PowerBi ,please follow these steps:

1.Uninstall Using Control Panel

2.Delete Remaining Files and Folders of the Program

3.Remove Software Keys from Windows Registry

4.Empty Temp Folder

 

For more details, please review this post and  article:

URL1: https://community.powerbi.com/t5/Desktop/I-can-t-update-power-bi-desktop/td-p/91740

URL2: https://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using...

Best Regards

Community Support Team _ Polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

amitchandak
Super User
Super User

@carlosovalle , Please check if you have some free RAM and disk space for visual memory.

 

Also, try to increase the data management cache size. Also, clear it once .Load Setting.png

 

 

Gracias @amitchandak por su pronta respuesta generalmente estoy borrando la memoria cache de power BI, adicional tengo un equipo con 16GB de RAM y posee 50GB de espacio disponible, tratare de aumentar el tamaño de la caché de administración de datos como usted lo indica, pero sepa que esto paso juesto despues de la actualizacion de octubre/21. 

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