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Hi All
I have 2 tables with telephone data. Table 1 contains internal phone data (calls offered, answered, SLA%, etc.) while Table 2 contains external phone data (calls offered, answered, SLA%, etc.) from a third party.
I have been asked what is the SLA % for the volume of calls answered within 90 seconds from both tables as 1 number?
I am a DAX noob and am stugling to find any information on how to best go about getting this figure.
As always, any and all help is appreciated. Let me know if I need to provide any further information.
Thanks
PaulMac
Hi PaulMac,
If possible, could you please inform me more detailed information (such as your sample data and your expected output)? Then I will help you more correctly.
Best Regards,
Zoe Zhi
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
You will have to create a measure first, something like:
=CALCULATE (countrows( 'Table 1' ), Table1[Column_name] <90) + CALCULATE (countrows( 'Table 2' ), Table2[Column_name] <90)
replace your table names and column names
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