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mur2za
Frequent Visitor

PBI Desktop won't install on WoS machine

Hey Microsoft, trying to install PBI Desktop on a new Asus NovaGo PC that has a Qualcomm processor. I get an error message that says "this installation package is not supported by this processory type". Any plans to address, and ETA? I'm excited about the new PC, but right now I still need to keep my Intel machine around to run PBI Desktop. 

 

Thanks! 

1 REPLY 1
v-shex-msft
Community Support
Community Support

HI @mur2za,

 

As error message say, it seems like power bi desktop not support your processor type, maybe you can take a look at below document about power bi desktop or contact to power bi team to get more support of hardware compatibility.

Get Power BI Desktop

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
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