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Olenard Regular Visitor
Regular Visitor

Oracle connection failed - November Desktop Update

Hi All,


Following the Desktop update of November, I am no more apble to resfresh and get access to my oracle DB.


Previously with Sept and Oct desktop version we were connected using the Driver ODAC ODAC121024.

When I downgrade back to the September version, this is working well again.


The message on November Version is : Capture.PNG


Did any of you experienced the same bug or might have a solution ?


Best Regards,



Community Support Team
Community Support Team

Re: Oracle connection failed - November Desktop Update

Hi @Olenard,


I have tested connecting to Oracle DB in DirectQuery or Import mode with two desktop versions. I didn't encounter the same error, the connection worked well to return expected data.

Version: 2.64.5285.582 64-bit (November 2018)

Version: 2.64.5285.701 64-bit (November 2018)


In your scenario, would you please uninstall and re-install the newest desktop release for a test? If it still doesn't work, maybe you could update the Driver for a test.



Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Olenard Regular Visitor
Regular Visitor

Re: Oracle connection failed - November Desktop Update

Hi ,


Thank you for your reply.


I already did install and uninstall. Twice, and no change occured.


Nonetheless, please note that I am using the OLE DB connection to get the data from Oracle since the classic connection is far too slow. This is a classic, and it was working on the previous version.