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Chewie New Member
New Member

One matrix scrollbar in Desktop, two when published



I am having trouble figuring out why this happens, and how I can control it.


In Desktop, I only have one set of scroll bars for a Matrix, but when I publish it to the service it has two.  Does anyone know what I can do to prevent this, as it can hide data when a filter is applied (and looks ugly as well).


Any ideas would be very welcome!


Thanks, Paul



Pictures below:


Desktop Scrollbars.pngDesktop LayoutService Scrollbars.pngService Layout




Community Support Team
Community Support Team

Re: One matrix scrollbar in Desktop, two when published

Hi @Chewie,


Please try below things to solve this problem:

  • Re-publish the report to service.
  • Update your desktop version.
  • Clear the cache of web browser.

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
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