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Ashish_Mathur
Super User
Super User

Not receiving notifications

Hi,

 

When someone replies to a post which i have contributes to or if someone marks my response as Answer, i am not receing any notification e-mail.  I have noticed this problem only since Saturday.  Till before that, i was receiving regulat notification e-mails.  I have not changed any setting anywhere.

 

Is anyone else facing the same problem?


Regards,
Ashish Mathur
http://www.ashishmathur.com
https://www.linkedin.com/in/excelenthusiasts/
1 ACCEPTED SOLUTION
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Ashish_Mathur ,

 

Have you solved your problem?

 

If you have solved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

If you still need help, please feel free to ask.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

13 REPLIES 13
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Ashish_Mathur ,

 

Have you solved your problem?

 

If you have solved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

If you still need help, please feel free to ask.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Ashish_Mathur ,

 

I have had a contact with the admin of the Power BI community and reported this issue internally.

 

Hope they will help us.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi,

 

The problem got resolved yesterdat but has recurred today.  By the way, i have received no e-mail notifications for this thread at all.  I just happened to click on this thread and saw all responses.  I have not received any e-mail notification for this post - https://community.powerbi.com/t5/Desktop/How-Can-I-Count-Breaks-in-a-Pattern/m-p/624849#M298452.


Regards,
Ashish Mathur
http://www.ashishmathur.com
https://www.linkedin.com/in/excelenthusiasts/

This thread about Notifications not working is a prime example. It's only because I went into "My Subscriptions" and noticed this was bold that I new there had been any activity, but I did not recieve any email notifications and when I visit this forum I see "0 Notifications" even though there are many threads (including this one) where there have been replies since I last viewed them.

 

One other example for me personally is this other thread here https://community.powerbi.com/t5/Desktop/Unpivot-DataFormat-Error-We-couldn-t-convert-to-Time/m-p/62...

I have not had any notifications on the site or any email notifications since Saturday Feb 16th.

 

Here is another thread which is in my subscription list that someone just replied to where I have not received a notification of any sort https://community.powerbi.com/t5/Desktop/Subtract-values-in-a-measure-for-different-categories/td-p/...

missing notifications:

 

https://community.powerbi.com/t5/Desktop/Get-number-of-promotes-in-this-current-month/m-p/628185#M30...

 

https://community.powerbi.com/t5/Desktop/Filtered-Rows-in-Queries/m-p/628252#M300174

 

 

 


 


Did I answer your question correctly? Mark my answer as a solution!


Proud to be a Datanaut!  

Thanks! Ironically enough, I DID receive the email notification for this. I will pass the links on to our platform provider.

Overnight I started getting notifications again (I got 11 last night)

Thanks, @d_gosbell !

Hi @Ashish_Mathur and @d_gosbell , if you have a moment, could you provide specific links to posts where you didn't receive notifications for a comment, etc? This will help our platform provider to better troubleshoot the issue.

@await 

 

other notifications i did not receive:

 

https://community.powerbi.com/t5/Desktop/Search-in-text-and-sum-values-measure/m-p/627082#M299577

 

https://community.powerbi.com/t5/Desktop/Get-number-of-promotes-in-this-current-month/m-p/627097#M29...

 


 


Did I answer your question correctly? Mark my answer as a solution!


Proud to be a Datanaut!  

Hi @await 

 

I did not get the notification for this post for the Message3of 6:

 

https://community.powerbi.com/t5/Desktop/Matrix-comparison-of-calculated-measures/m-p/625545#M298795...

 

It has also happened on other posts to which I was subscribed

 

 

 


 


Did I answer your question correctly? Mark my answer as a solution!


Proud to be a Datanaut!  

d_gosbell
Super User
Super User

Yes, I'm seeing a similar issue. I answered a question on Saturday, and when I just went and checked there is a response there that I did not get notified about and the notifications working on Friday.

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