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Since the recent updated to Version: 2.79.5768.721 64-bit (March 2020) it appears the application freezes. I am not able to do anything except end the process. This is occuring on several of my files all at once.
How should troubleshoot? Hoping I can roll back to previous version and get stable.
Went from the MS Store to the manual download and reproduced the issue. Opened a file, worked with it a few minutes then moved word for a few minutes and then back, could not move window or change menus, all frozen.
Solved! Go to Solution.
Should be able to download the MSI version to rollback more or less.
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
@Anonymous ,
I'm afraid I could not reproduce your issue. If this issue persists, I would suggest you download and use the previous version from link below:
https://docs.microsoft.com/en-us/power-bi/desktop-latest-update-archive
You can also create a support ticket here to achieve further analysis.
Community Support Team _ Jimmy Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
@Anonymous ,
I'm afraid I could not reproduce your issue. If this issue persists, I would suggest you download and use the previous version from link below:
https://docs.microsoft.com/en-us/power-bi/desktop-latest-update-archive
You can also create a support ticket here to achieve further analysis.
Community Support Team _ Jimmy Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Rolling back to Feb release has worked fine. Thanks for the link!
Hope the find the issue, not buying a service to report a defect.
I have the same issue, which started occuring after march 2020 update.
Should be able to download the MSI version to rollback more or less.
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
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