I receveive number of Alert types for many Services based on a condition:
Example: Alert 1 got trigerred at 10:00:00, Then system will try to resolve it within 900 seconds , if it is not resolved within 900 seconds ,it will trigger the same Alert 1 again for every 900 seconds until it is resolved.
Other case is, Alert 1 got resolved within 900 seconds means , no more triggers- then anything coming beyond 900 seconds would be a fresh case i.e., new Alert 1.
For this case, I want to calculate Active ones (ignoring the repetitive alerts) and Resolved ones.
I have calculated the TimeDiff but got stuck on how to go with this step segregation & count . Can anyone help
@lbendlinI am using a dashboard, I want to categorize status as "resolved" and "Active tickets" based on the 900 second, And have count of them maximum iteration An active ticket takes. I have detailed in file below