Need Help with Time calculation and filters

[Wkbdrguy]

I'm working with the following calculation to get average broken into days, hours, Minutes.

TTA = Time to Acknowledge

------------------------------------

AVG TTA =

VAR Dur = AVERAGE('Table'[TTA (Seconds)])
VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )
VAR HOURS = IF ( Dur >= 1, INT( MOD( Dur - ( Days * 86400 ), 86400 ) / 3600))
VAR MINUTES = INT ( MOD( Dur - ( Hours * 3600 ), 3600 ) / 60)

VAR D = IF ( DAYS > 1, FORMAT ( DAYS, "00" ) & "d" )
VAR H = IF ( HOURS > 1, FORMAT ( HOURS, "00" ) & "h")
VAR M = FORMAT ( MINUTES, "00" ) & "m "

RETURN
COMBINEVALUES ( " ", D, H, M )

------------------------------------

Problem i running into is the average time does not change when i use a slicer to filter for different months. I'm thinking that this is due to text within the calculation as the filter works fine when im not trying to break out the calculation to days, hours, and minutes.

[v-shex-msft]

Hi @Wkbdrguy ,

AFAIK, date/time values not able to apply aggregation calculations.
I'd like to suggest you to take a look at following blog to conserve them as time durations for calculate:

Aggregating Duration/Time

Regards,

Xiaoxin Sheng

[Wkbdrguy]

Figured it out. See other post.

[Wkbdrguy · Accepted solution]

Solved: I created 3 separate measures: 

AVG TTA (Days)  = //CALCULATIONS VAR Dur = AVERAGE ( Table[TTA (Sec)] ) //Separate Time VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () ) VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () ) VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 ) //Format VAR D = IF ( DAYS > 1, FORMAT ( DAYS, "00" ), BLANK () ) RETURN D

AVG TTA (Hours) = //CALCULATIONS VAR Dur = AVERAGE ( Table[TTA (Sec)] ) //Separate Time VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () ) VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () ) VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 ) //Format VAR H = IF ( HOURS > 1, FORMAT ( HOURS, "00" ),BLANK()) RETURN H

AVG TTA (Min) = //CALCULATIONS VAR Dur = AVERAGE ( Table[TTA (Sec)] ) //Separate Time VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () ) VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () ) VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 ) //Format VAR M = FORMAT ( MINUTES, "00" ) RETURN M

After creating the 3 measures I created a Small table to display the results and the filters/slicers for different months are now working to update the average:

Examples:

Time to Activate = Time taken from ticket creation to the time someone begins working a ticket.

Time to Close = Time taken from ticket creation to the time a ticket is closed.