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Wkbdrguy Frequent Visitor
Frequent Visitor

Need Help with Time calculation and filters

I'm working with the following calculation to get average broken into days, hours, Minutes.

TTA = Time to Acknowledge

------------------------------------

AVG TTA =

VAR Dur = AVERAGE('Table'[TTA (Seconds)])
VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )
VAR HOURS = IF ( Dur >= 1, INT( MOD( Dur - ( Days * 86400 ), 86400 ) / 3600))
VAR MINUTES = INT ( MOD( Dur - ( Hours * 3600 ), 3600 ) / 60)

VAR D = IF ( DAYS > 1, FORMAT ( DAYS, "00" ) & "d" )
VAR H = IF ( HOURS > 1, FORMAT ( HOURS, "00" ) & "h")
VAR M = FORMAT ( MINUTES, "00" ) & "m "

RETURN
COMBINEVALUES ( " ", D, H, M )

------------------------------------

Problem i running into is the average time does not change when i use a slicer to filter for different months. I'm thinking that this is due to text within the calculation as the filter works fine when im not trying to break out the calculation to days, hours, and minutes.

1 ACCEPTED SOLUTION

Accepted Solutions
Wkbdrguy Frequent Visitor
Frequent Visitor

Re: Need Help with Time calculation and filters

Solved: I created 3 separate measures: 

 

AVG TTA (Days)  =

//CALCULATIONS

VAR Dur = AVERAGE ( Table[TTA (Sec)] )

//Separate Time

VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

//Format

VAR D =

IF ( DAYS > 1, FORMAT ( DAYS, "00" ), BLANK () )

RETURN

D

AVG TTA (Hours) =

//CALCULATIONS

VAR Dur = AVERAGE ( Table[TTA (Sec)] )

//Separate Time

VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

//Format

VAR H =

IF ( HOURS > 1, FORMAT ( HOURS, "00" ),BLANK())

RETURN

H

AVG TTA (Min) =

//CALCULATIONS

VAR Dur = AVERAGE ( Table[TTA (Sec)] )

//Separate Time

VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

//Format

VAR M =

FORMAT ( MINUTES, "00" )

RETURN

M

 

After creating the 3 measures I created a Small table to display the results and the filters/slicers for different months are now working to update the average:

 

Examples:

Capture.JPG

 

 

 

 

Capture1.JPG

 

 

 

 

Time to Activate = Time taken from ticket creation to the time someone begins working a ticket.

Time to Close = Time taken from ticket creation to the time a ticket is closed.

3 REPLIES 3
Community Support Team
Community Support Team

Re: Need Help with Time calculation and filters

Hi @Wkbdrguy ,

AFAIK, date/time values not able to apply aggregation calculations.
I'd like to suggest you to take a look at following blog to conserve them as time durations for calculate:

Aggregating Duration/Time

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
Wkbdrguy Frequent Visitor
Frequent Visitor

Re: Need Help with Time calculation and filters

Figured it out. See other post.
Wkbdrguy Frequent Visitor
Frequent Visitor

Re: Need Help with Time calculation and filters

Solved: I created 3 separate measures: 

 

AVG TTA (Days)  =

//CALCULATIONS

VAR Dur = AVERAGE ( Table[TTA (Sec)] )

//Separate Time

VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

//Format

VAR D =

IF ( DAYS > 1, FORMAT ( DAYS, "00" ), BLANK () )

RETURN

D

AVG TTA (Hours) =

//CALCULATIONS

VAR Dur = AVERAGE ( Table[TTA (Sec)] )

//Separate Time

VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

//Format

VAR H =

IF ( HOURS > 1, FORMAT ( HOURS, "00" ),BLANK())

RETURN

H

AVG TTA (Min) =

//CALCULATIONS

VAR Dur = AVERAGE ( Table[TTA (Sec)] )

//Separate Time

VAR DAYS = IF ( Dur >= 1, INT ( Dur / 86400 ), BLANK () )

VAR HOURS = IF ( Dur >= 1, INT ( MOD ( Dur - ( Days * 86400 ), 86400 ) / 3600 ), BLANK () )

VAR MINUTES = INT ( MOD ( Dur - ( Hours * 3600 ), 3600 ) / 60 )

//Format

VAR M =

FORMAT ( MINUTES, "00" )

RETURN

M

 

After creating the 3 measures I created a Small table to display the results and the filters/slicers for different months are now working to update the average:

 

Examples:

Capture.JPG

 

 

 

 

Capture1.JPG

 

 

 

 

Time to Activate = Time taken from ticket creation to the time someone begins working a ticket.

Time to Close = Time taken from ticket creation to the time a ticket is closed.

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