Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.
Below is how our company calculates NPS ...I am trying to build a measure to do this calculation, but I continue to get 7 as the NPS ,but when I manually calculate I get 14 (show 42% promoters and 28% detractors). Any help is appreciated.
Solved! Go to Solution.
@jcastr02 here is the fix and now NPS Score is 14.29. Missing that we not to exclude blanks when using <= 6
NPS Score 30 Day TEST =
VAR _advocates=CALCULATE(countrows(NPS),NPS[Score]>=9) --6
VAR _detractors = CALCULATE(countrows(NPS),NPS[Score]<=6, NOT ISBLANK(NPS[Score])) --4
VAR _totalresponses =CALCULATE(countrows(NPS),NOT(isblank(NPS[Score]))) --14
RETURN DIVIDE(_advocates - _detractors, _totalresponses)*100
Check my latest blog post Comparing Selected Client With Other Top N Clients | PeryTUS I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos to whoever helped to solve your problem. It is a token of appreciation!
⚡Visit us at https://perytus.com, your one-stop-shop for Power BI-related projects/training/consultancy.⚡
Subscribe to the @PowerBIHowTo YT channel for an upcoming video on List and Record functions in Power Query!!
Learn Power BI and Fabric - subscribe to our YT channel - Click here: @PowerBIHowTo
If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤
Did I answer your question? Mark my post as a solution. Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.
@jcastr02 here is the fix and now NPS Score is 14.29. Missing that we not to exclude blanks when using <= 6
NPS Score 30 Day TEST =
VAR _advocates=CALCULATE(countrows(NPS),NPS[Score]>=9) --6
VAR _detractors = CALCULATE(countrows(NPS),NPS[Score]<=6, NOT ISBLANK(NPS[Score])) --4
VAR _totalresponses =CALCULATE(countrows(NPS),NOT(isblank(NPS[Score]))) --14
RETURN DIVIDE(_advocates - _detractors, _totalresponses)*100
Check my latest blog post Comparing Selected Client With Other Top N Clients | PeryTUS I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos to whoever helped to solve your problem. It is a token of appreciation!
⚡Visit us at https://perytus.com, your one-stop-shop for Power BI-related projects/training/consultancy.⚡
Subscribe to the @PowerBIHowTo YT channel for an upcoming video on List and Record functions in Power Query!!
Learn Power BI and Fabric - subscribe to our YT channel - Click here: @PowerBIHowTo
If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤
Did I answer your question? Mark my post as a solution. Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.
@jcastr02 based on your data I'm getting 6.67 which is DIVIDE ( 6 - 5,, 14 )
Which is correct, not sure where is the problem?
Subscribe to the @PowerBIHowTo YT channel for an upcoming video on List and Record functions in Power Query!!
Learn Power BI and Fabric - subscribe to our YT channel - Click here: @PowerBIHowTo
If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤
Did I answer your question? Mark my post as a solution. Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.
@parry2k I am getting only 4 detractors vs. 5.... We only count ratings of 0-6 as detractors. Where are you getting 5 from?
@jcastr02 can you share sample data?
Subscribe to the @PowerBIHowTo YT channel for an upcoming video on List and Record functions in Power Query!!
Learn Power BI and Fabric - subscribe to our YT channel - Click here: @PowerBIHowTo
If my solution proved useful, I'd be delighted to receive Kudos. When you put effort into asking a question, it's equally thoughtful to acknowledge and give Kudos to the individual who helped you solve the problem. It's a small gesture that shows appreciation and encouragement! ❤
Did I answer your question? Mark my post as a solution. Proud to be a Super User! Appreciate your Kudos 🙂
Feel free to email me with any of your BI needs.
Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City
Check out the April 2024 Power BI update to learn about new features.
User | Count |
---|---|
114 | |
99 | |
83 | |
70 | |
61 |
User | Count |
---|---|
149 | |
114 | |
107 | |
89 | |
67 |