Hoping anyone could help me calculate the NPS of our organization using the this column (Rating 1-10). For some reason someone rated a -1 but hoping it could be added to the computation.
Calculating NPS is excel is fairly easy but I'm having a hard time on DAX. Not the expert yet on PowerBI
Passives = 7-8
Detractor = <=6
NPS (Promoter - Detractor) / Total Survey *100
Go to Solution.
You may refer to the post below.
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