Showing results for 
Search instead for 
Did you mean: 
New Member

Microsoft Teams Call Quality Data Issue with showing wrong in card Visualization.

Hi All,


I have created report in Power BI with CQD Data(Call Quality Data from " " Via Direct Query) for Analzing Stream Quality on daily basis. In that I have created a line and column Staked chart for few things like Audio Stream count, Audio Good Stream count etc... for the past 30 days. And I have created a card for each things with Today's Stream count.

Then issue is its showing different count in the Chart visualization and different count in the card visualization. Below is the screenshot for the better understanding,


The same Graph data exported in Excel, its Differs by 2 stream count.

Any Suggestions on this issue!!

Thank you.

Super User III
Super User III

Hi @Santhosh_V ,


Withouth specific information is difficult to pin point the error, are you calculating distinct count, count , sum? There can be also some filter you are applying that is not picking up all the information.


Is the excel spreadsheet in the same format of your information or is it also a summary of the full dataset?


Miguel Félix

Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Check out my blog: Power BI em Português

Helpful resources

PBI_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

MBAS on Demand

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Get Ready for Power BI Dev Camp

Microsoft named a Leader in The Forrester Wave

Microsoft received the highest score of any vendor in both the strategy and current offering categories.

R2 (Green) 768 x 460px.png

Microsoft Dynamics 365 & Power Platform User Professionals

DynamicsCon is a FREE, 4 half-day virtual learning experience for 11,000+ Microsoft Business Application users and professionals.

Top Kudoed Authors