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jeffclarke Frequent Visitor
Frequent Visitor

Map Visualization Not Working

Power BI Map Issue2.PNG

 

Two days ago, this map displayed correctly when going through one of the tutorials.

 

Yesterday and today, I was trying to create a new doc using a map visualization from another tutorial and it would not work, then I tried using a more simple one with just country data in a Excel sheet, still no visualization map.

 

Then I exited everything, restarted and now my first map that worked previously, does not display.

 

I then starting Googling and searching here as to what setting may have changed and reading other posts here.

 

Conclusion, I'm at a loss as to what changed or if it's a Privacy issue, or Bing is being blocked somehow from our network - does anyone know what may be causing maps not to display?

 

Also, was trying to see where to check for updates, but don't see a menu option within Power BI Desktop ?

 

Thanks everyone.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator v-caliao-msft
Moderator

Re: Map Visualization Not Working

@jeffclarke,

 

First thing is to check whether you can access and use Bing map in IE.
https://www.bing.com/maps

 

I have tested it on my local environment, we can use use map visual without any issue. In your scenario, could you please try to updated your Power BI desktop to latest version and check if this issue persists or not. If the issue persists, please share your PBIX file, so that we can make further analysis.

 

Regards,

Charlie Liao

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16 REPLIES 16
jeffclarke Frequent Visitor
Frequent Visitor

Map Visualization Not Working

I'm working on one of the Tutorials and am having trouble with the Map Visualization for STATE name.

 

The first tutorial I did worked fine and I have gone through the online tips as suggested in related posts, but this one doesn't want to recognize it properly...and yes I have already changed the Data Category to State or Province.

 

Tried to insert a screen shot but there is no upload function.

 

The source of the data is

 

 http://www.bankrate.com/finance/retirement/best-places-retire-how-state-ranks.aspx

 

The Tutorial is at:

 

https://powerbi.microsoft.com/en-us/documentation/powerbi-desktop-getting-started/

Moderator v-caliao-msft
Moderator

Re: Map Visualization Not Working

@jeffclarke,

 

First thing is to check whether you can access and use Bing map in IE.
https://www.bing.com/maps

 

I have tested it on my local environment, we can use use map visual without any issue. In your scenario, could you please try to updated your Power BI desktop to latest version and check if this issue persists or not. If the issue persists, please share your PBIX file, so that we can make further analysis.

 

Regards,

Charlie Liao

View solution in original post

Super User I
Super User I

Re: Map Visualization Not Working

if you not connected to the internet bing wont work


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jeffclarke Frequent Visitor
Frequent Visitor

Re: Map Visualization Not Working

Thanks guys, sometimes the obvious is overlooked - for some reason it looks like recent upgrades on our internal network are now blocking Bing Maps,  we are investigating why. 

 

 

sonama Occasional Visitor
Occasional Visitor

Re: Map Visualization Not Working

Hi- I recently downloaded the Desktop version and all the visualizations work, but for the two Maps. I uninstalled the porgram and reinstalled a couple times, but still it doesnt work. I see a blank square, with at times with the legend- but never the maps.

 

Please help.

PowerBIzNess Frequent Visitor
Frequent Visitor

Re: Map Visualization Not Working

started experiencing the same issue in November. Randomly works and stops working. Send the .pbix file to a colleague and they can open and view the maps fine. Works on a laptop of mine sometimes, other time it doesn't. Wonder if something in the Nov update broke things for some folks?

SWOS Regular Visitor
Regular Visitor

Re: Map Visualization Not Working

Same here as well. Build a dashboard, maps work fine. Close it down and open it up again, nothing.

PowerBIzNess Frequent Visitor
Frequent Visitor

Re: Map Visualization Not Working

Through some trial and error I found logging out of my account in PowerBI Desktop fixed the issue for me.

vangaps Frequent Visitor
Frequent Visitor

Re: Map Visualization Not Working

Hello,

 

We are able to Bing the Maps , but the Map visualization is not working . I am using 2.57 version 

 

Thanks,

Shankar

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