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Helper III
Helper III

Login on start

Hi,

 

I have just installed the March update and I still have the issue, that I have to log in every single time on start up. PBI Desktop seems not to save my credentials. Any clue on how to fix it?

5 REPLIES 5
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Community Support
Community Support

Re: Login on start

HI @eniX,

 

What log in credentials you mentioned? Power bi account or datasource credentials? (These scenario not appears on my side)

Can you confirm if your device contains any rule/setting to control write permission? Any restore feature enabled?

 

It will be help if you share more detail contents about your scenario.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider Accept it as the solution to help the other members find it more quickly.
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Helper III
Helper III

Re: Login on start

Hi @v-shex-msft,

 

so sorry for the late response. I was talking about the PBI account, not data source credentials. 

 

I'm not quite sure what you mean with rules/settings to control my write permission and what restore features you was talking about.

 

I'm having the same issue on my work PC as well as on my home PC - where I definitely have all the permissions and no strange network administrator rules...

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Community Support
Community Support

Re: Login on start

HI @eniX,

 

Actually, it seems like a known issue(fixed in mar 2018), have you test with last version of power bi?

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider Accept it as the solution to help the other members find it more quickly.
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Helper III
Helper III

Re: Login on start

@v-shex-msft,

 

I have version 2.56.5023.861 64-bit (March 2018) as I wrote in

@eniXwrote:

Hi,

 

I have just installed the March update and I still have the issue, that I have to log in every single time on start up. PBI Desktop seems not to save my credentials. Any clue on how to fix it?


 

Highlighted
Community Support
Community Support

Re: Login on start

Hi @eniX,


I still can't reproduce your issue, have you test in other device or network? Does same issue appears?
In addition, you can also use fiddler to trace you login operations and submit a support ticket with these traced session to power bi team to get further support.

submit a support ticketsubmit a support ticket


Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

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