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arefossa Frequent Visitor
Frequent Visitor

Lines in "Line and clustered column chart" disappears / appears

Hi!

 

I have a dataset with a time dimension at minute granularity.

 

The dataset consists of 3 measures (lines) and the columns are representing a spesific event.

 

This is working fine and I do get the data that I wish to see, but there is a potentially big problem:

    - While scrolling horizontally along the time axis, lines can at times disappear where there should be data, OR the lines are drawn where no data exists.

 

I can image the size of the x-axis being the reason for this bug.

1. image is the earliest snapshot of the dataset

2. image shows the bugged line appearing

3. image shows the line disappearing again by scrolling a little to the right.

 

Has anyone experienced this? If so, were you able to resolve this issue?

expectedCutOff.PNGExpected cut offunexptedCutOff.PNGBugged, unexpected lineexpected.PNGScrolled further to the right, the bugged line disappears and visual is as expected

 

Regards

arefossa

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Lines in "Line and clustered column chart" disappears / appears

Hi @arefossa,

 

I reproduced this issue. I also found this issue had been reported. Please refer to Desktop/Line-chart-is-not-breaking-the-line-if-there-is-no-data.

>>>The problem in the service will be fixed in Oct 26th but Desktop will be fixed until November release(mid-November)

Best Regards,
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 REPLIES 2
Community Support Team
Community Support Team

Re: Lines in "Line and clustered column chart" disappears / appears

Hi @arefossa,

 

Can you share the file? You can mask the sensitive parts first.

Since you created 3 measures, I'm afraid there is something wrong with these measures. 

 

 

Best Regards,
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: Lines in "Line and clustered column chart" disappears / appears

Hi @arefossa,

 

I reproduced this issue. I also found this issue had been reported. Please refer to Desktop/Line-chart-is-not-breaking-the-line-if-there-is-no-data.

>>>The problem in the service will be fixed in Oct 26th but Desktop will be fixed until November release(mid-November)

Best Regards,
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.