Issues with formatting of Hierarchy Chart By Akvelon - Organizational Chart

[JKMoore]

Hello,

I downloaded and imported the Hierarchy Chart by Akvelon into Power BI Desktop to create an organization chart for my company. I an able to get the chart to fully function as it is supposed to regarding data populating and the chart expanding and minimizing as designed. However, I am having issues with more basic formatting that should be available as per training/demo videos.

Video links:

1. https://www.youtube.com/watch?time_continue=194&v=0ZGzJaq_KT4&feature=emb_logo

2. https://www.youtube.com/watch?time_continue=374&v=VVV7WwSPDsA&feature=emb_logo

1. I am unable to change the text color within the chart away from default black. I can use the drop down menu to select a different text color as shown in the demo, but the text remains black inside the boxes/nodes. On a related note, I am able to change the color of the legend text and overall page title text without problems.
2. I am unable to change the size of the title and subtitle independently, despite what is shown in the training/demo videos. If I alter the title it also alters the subtitle in the same way, and altering the subtitle does nothing.

Has anyone experienced these issues and knows of any solution? I would really like for the colors/text/general format to match our company colors, and I will not be able to do that without changing the text color and title/subtitle independently.

Thank you,

Jenna 

[parry2k · Accepted solution]

@JKMoore I would recommend reaching out to the custom visual developer for the support.

I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

⚡Visit us at https://perytus.com, your one-stop-shop for Power BI-related projects/training/consultancy.⚡

[_22Shreya]

Hi 

Did you find the solution to this issue ?

Thanks

[JKMoore · Accepted solution]

All,

I did contact the custom visual developer to get some closure on this and received this feedback:

"Thanks for your feedback. I reviewed these issues and confirm that they exist. I will put them into our backlog but cannot provide ETA on a fix date."

So, it appears that all of these issues are confirmed but there is no way to know exactly if/when they will be resolved.

Thanks everyone,

Jenna

[v-shex-msft]

HI @JKMoore,

According to your description, it sounds more related to third party custom visual usage.
I agree with parry2k's point of view, contact with the visual author should be the best way to help you quick learning/studying when their products.

You can contact them at the following link:

akvelon support 

Regards,

Xiaoxin Sheng

[parry2k · Accepted solution]

@JKMoore I would recommend reaching out to the custom visual developer for the support.

I would ❤ Kudos if my solution helped. 👉 If you can spend time posting the question, you can also make efforts to give Kudos whoever helped to solve your problem. It is a token of appreciation!

⚡Visit us at https://perytus.com, your one-stop-shop for Power BI-related projects/training/consultancy.⚡