Issue signing up - ADFS

[AvGeek]

Hello, 

I'm having issues signing up for the Power BI service because of the following issue: 

When I try to sign up with my work email: 

When I click the "Sign in with that ID" link, I get redirected to a login page like adfs.mycompanydomain.com. 

It then redirects me to the following page with an error: 

My company just recently switched us from some sort of outlook 2010 or 2007 based webmail to o365 webmail (webmail.o365.mycompanydomain.com/owa/), which I feel like might be related to my issues signing up. 

Any ideas?

Thanks!

[v-haibl-msft]

@AvGeek

Please try with following steps in this document to workaround this issue.

Best Regards,

Herbert

[AvGeek]

Hi Herbert, 

I've tried the steps in that document. I would prefer not to sign up with a new trial subscription because then my account will not be associated with my company's correct domain (and sharing dashboards and reports will be more difficult). 

I would like to get to the bottom of the authentification issue, so that at the very least I can open a ticket with our IT department and point them in the right direction (if the issue is on their end). 

Can you all provide any details like that? 

[AvGeek]

Any chance I can get this answered?