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Issue connecting HP ALM and PowerBI using the REST API from HP ALM

We have a problem connecting HP ALM and PowerBI with the REST API from HP ALM.

We tried different options to make it work. At first we checked if we could get data back using both Postman and directly from the web browser, that works. We used the same URL and header within PowerBI as before and we got an error back “We couldn't authenticate with the credentials provided. Please try again.”.  

The following list describes the paths we tried in PowerBI:


  • Get data> Web> Advanced added with the URL and Authorization header
  • Get data> Web> Basic and Credentials with the correct account and password
  • Get data> Web> Basic and Web API with the Authorization header
  • Used the advanced editor and send a request
  • Cleared all permissions
  • Tried a different account
  • Downloaded the json file in the web browser and load it in PowerBI (to check if we could load the data, it worked)


How can we make the REST API from HP ALM work in PowerBI?

Community Support
Community Support

Hi @Marijn,


Please use web data source, then type the URL, fill Authorization header value. When prompting enter credential, please choose Anonymous. If it doesn't prompt enter credential, please go to Data source settings, find the data source, make sure it uses Anonymous. 




Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello Qiuyun Yu ,


We have tried what you described in your post. The result is the same that he couldn't authenticate. Here are some screenshots of what we have done. Before the Authorization key states it's Basic. Result is the same if we remove it. In the manual is described that we use Basic Authentication to connect with HP ALM.





With kinds regards,


Hi Pim,


Did you managed to connect Power BI with HP ALM 12.53?




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