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hungvuong1003 Frequent Visitor
Frequent Visitor

IndexSizeError when printing report in IE 11

To export PowerBI report in client site, I use 'print' function in powerbi-client javascript lib. This function works well on Chrome, Firefox.
But when testing it in IE11, I meet these error messages:
'ReferenceError: 'Promise' is undefined'
Regarding to Promise issue, It is a ES6 syntax, I can use polyfill library to fix it. But I cannot find a solution to fix the 'IndexSizeError' issue. Try print report on Powerbi Playground in IE 11, it also meets the same issue 'IndexSizeError' (


Any ideas? Thanks in advance.

Community Support Team
Community Support Team

Re: IndexSizeError when printing report in IE 11



This might be not supported. You may create a support ticket.

Community Support Team _ Sam Zha
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.