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krjeongys
Frequent Visitor

Incremental refresh popup error

Hi All,

I think it's one of bugs...

On a "Incremental Refresh" popup window, this window disppears after clicking "Learn more" link.

As application recognizes that popup has been still opening, all features are blocked.

I have to close application forcibly using task manager. Hope it's able to be fixed soon.

Thanks.

 

1 ACCEPTED SOLUTION

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krjeongys
Frequent Visitor

Re: Incremental refresh popup error

Hi Yuliana Gu,

 

Thanks for your response.

I don't know why I haven't tried to close or minimize new browser.

But you can replicate this problem as clicking application from taskbar after opened browser.

Now I found a solution...Alt+tab..

At that time, I couldn't switch application using alt+tab, but now it works anyway. Many thanks!

 

Best regards,

Yoonsun

 

View solution in original post

2 REPLIES 2
Microsoft
Microsoft

Re: Incremental refresh popup error

Hi @krjeongys,

 

After clicking the "Learn more" button,  the "Incremental Refresh" popup window disappeared and all other options in desktop were disabled, right?

1.PNG2.png

 

 Since you have opened the corresponding document in web browser, please close or minimize this web page first, then, return back to desktop, you will see the "Incremental Refresh" popup window again.

3.PNG

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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krjeongys
Frequent Visitor

Re: Incremental refresh popup error

Hi Yuliana Gu,

 

Thanks for your response.

I don't know why I haven't tried to close or minimize new browser.

But you can replicate this problem as clicking application from taskbar after opened browser.

Now I found a solution...Alt+tab..

At that time, I couldn't switch application using alt+tab, but now it works anyway. Many thanks!

 

Best regards,

Yoonsun

 

View solution in original post

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