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Regular Visitor

Import Custom Visual error

Good Day

 

I'm not able to import any of the custom visuals. I get the error - The file "xx" isn't a valid custom visual.

 

Custom visual error.png

 

Regards

Srinivasan

5 REPLIES 5
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Memorable Member
Memorable Member

Re: Import Custom Visual error

Hi @Srinivasan,

 

Thats odd. From where did you get these cutsom visuals?

 

Prateek Raina

Highlighted
Regular Visitor

Re: Import Custom Visual error

Hi @prateekraina

 

From Office store - any custom visual that I import afresh or update the existing ones, I get this error.

 

 

Highlighted
Memorable Member
Memorable Member

Re: Import Custom Visual error

Hi @Srinivasan,

 

I tried the same on my machine. Imported successfully.

Try to reinstall Power BI desktop and then check.

 

Prateek Raina

Highlighted
Regular Visitor

Re: Import Custom Visual error

Hi @prateekraina

 

I had tried to uninstall and install it back. Problem still exists. 😞

 

Srinivasan

Highlighted
Memorable Member
Memorable Member

Re: Import Custom Visual error

Hi @Srinivasan,

 

The issue seems to be on your machine.

Can you double check if you are using the latest version of Power BI desktop?

Also, the custom visual is downoaded from here.

 

If both of the above are done and you still face issues, you can give it a try on another machine.

 

Prateek Raina

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