IF condition

[Anonymous]

Hi,

I'm trying use an "if condition" to get an outcome. Here's the formula I'm using:

Column = IF(OR('All Incidents'[Ticket Type]="Closed", OR('All Incidents'[Ticket Type]="Resolved", 'All Incidents'[Ticket Type]="Resolved - Self Heal")), "Resolved","Active")

I need to get "Resolved", if any of the three types match the column else I should be getting "Active". When I input this formula, I was getting the outcome as "Active". Any help on this would be appreciated.

Regards,

Mahesh

[PattemManohar · Accepted solution]

@Anonymous  Please try this as a new column 

Column = IF('All Incidents'[Ticket Type] IN {"Closed","Resolved","Resolved - Self Heal"},"Resolved","Active")

[Anonymous]

@PattemManohar It's working now. Thank you, Manohar!!!

[Anonymous]

@PattemManohar Thanks for the prompt response. However, I'm still getting the same outcome as "Active" in the results. Is there any other way to put this?

[PattemManohar]

@Anonymous Please try checking the distinct values of that field by using table visual. Not sure, you have blanks as well in the data...

[Anonymous]

@PattemManohar There're no blanks in the column that I'm trying to map.