I cannot see a toolbar

[Rowana]

Hi, How do you know what Power Bi option you have? I don't seem to have the toolbar at which is shown across the top of screen in all the training videos. 

Thanks

Rowana

[v-juanli-msft]

Hi @Rowana

Does “toolbar” refer to this?

Currentlly, you are seeing this, right?

Look at the top right corner, when click on “down arrow” next to “Juan Li”, it will show the toolbar.

Best Regards

Maggie

[Rowana]

Hi Maggie, thanks it does refer to the toolbar but I am not seeing this. I am not sure I have the correct power bi desktop installed. 

 Please note that I realised this morning that I have signed in under another name but I should be signing in under another work login with the same address. Under this account- same email address,  I have the license for power bi professional but I don't know if it has been installed properly.

Thanks in advance for your help

Best Regards

Rowana

[v-juanli-msft · Accepted solution]

Hi @Rowana

The screenshot shows a report in Power BI Service not in Power BI Desktop.

Could you show a screenshot of what you have seen from the videos which you think your Desktop should have?

Why you wonder if the desktop has been installed properly, what's wrong with your desktop currently?

Best Regards

Maggie

[Rowana]

Hi Maggie, thanks, you have answered my question. It is power BI Service which I am seeing then and not desktop. It is not clear on this screen that it is power bi service. Perhaps it would be useful if this was made clearer.

Thanks again for your help.  I will speak to my IT as I had understood that they had installed everything

Have a great day

Best Regards

Rowana