Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn the coveted Fabric Analytics Engineer certification. 100% off your exam for a limited time only!

Reply
Kikesenpai
New Member

I can't sing in to Power BI Desktop (December 2019 version)

Hello everyone, since I updated Power BI Desktop (current version 2.76 December 2019), I’ve been having problems to sign in, so I can publish my reports to the Power BI Service, although I can sign in to the Power BI Service without problems.

 

When I try to sign in, a window appears, I type my email address, click on sing in and nothing happens, I am in a corporate network,

 

Thanks in advance for your support, this issue has been very frustrating,

 

Best Regards.

2 ACCEPTED SOLUTIONS

Hi @Kikesenpai ,

 

try to trace this error.

Adam Saxton show the nessecary steps in this video.

https://www.youtube.com/watch?v=4QJdCI6xmaA

 

Regards,

Marcus

Dortmund - Germany
If I answered your question, please mark my post as solution, this will also help others.
Please give Kudos for support.

Did I answer your question?
Please mark my post as solution, this will also help others.
Please give Kudos for support.

Marcus Wegener works as Full Stack Power BI Engineer at BI or DIE.
His mission is clear: "Get the most out of data, with Power BI."
twitter - LinkedIn - YouTube - website - podcast


View solution in original post

Hi @Kikesenpai,


is your problem solved?
If I answered your question, please mark my post as solution, this will also help others.
Please give Kudos for support.

Did I answer your question?
Please mark my post as solution, this will also help others.
Please give Kudos for support.

Marcus Wegener works as Full Stack Power BI Engineer at BI or DIE.
His mission is clear: "Get the most out of data, with Power BI."
twitter - LinkedIn - YouTube - website - podcast


View solution in original post

3 REPLIES 3

Hi @Kikesenpai,


is your problem solved?
If I answered your question, please mark my post as solution, this will also help others.
Please give Kudos for support.

Did I answer your question?
Please mark my post as solution, this will also help others.
Please give Kudos for support.

Marcus Wegener works as Full Stack Power BI Engineer at BI or DIE.
His mission is clear: "Get the most out of data, with Power BI."
twitter - LinkedIn - YouTube - website - podcast


v-alq-msft
Community Support
Community Support

Hi, @Kikesenpai 

 

Power BI requires that you use a work or school email address to sign up. To sign in in Power BI desktop, we need to sign up a account firstly. You can take a look at this article to see if your account can be used with Power BI:  

https://docs.microsoft.com/en-us/power-bi/service-self-service-signup-for-power-bi

 

It is possible that some firewall may block the anthentication. You may refer to the following similar case and try to manage it.

https://community.powerbi.com/t5/Desktop/Can-t-sign-in/m-p/250242#M111046

 

 

Best Regards

Allan

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Hi @Kikesenpai ,

 

try to trace this error.

Adam Saxton show the nessecary steps in this video.

https://www.youtube.com/watch?v=4QJdCI6xmaA

 

Regards,

Marcus

Dortmund - Germany
If I answered your question, please mark my post as solution, this will also help others.
Please give Kudos for support.

Did I answer your question?
Please mark my post as solution, this will also help others.
Please give Kudos for support.

Marcus Wegener works as Full Stack Power BI Engineer at BI or DIE.
His mission is clear: "Get the most out of data, with Power BI."
twitter - LinkedIn - YouTube - website - podcast


Helpful resources

Announcements
April AMA free

Microsoft Fabric AMA Livestream

Join us Tuesday, April 09, 9:00 – 10:00 AM PST for a live, expert-led Q&A session on all things Microsoft Fabric!

March Fabric Community Update

Fabric Community Update - March 2024

Find out what's new and trending in the Fabric Community.