I can't sing in to Power BI Desktop (December 2019 version)

[Kikesenpai]

Hello everyone, since I updated Power BI Desktop (current version 2.76 December 2019), I’ve been having problems to sign in, so I can publish my reports to the Power BI Service, although I can sign in to the Power BI Service without problems.

When I try to sign in, a window appears, I type my email address, click on sing in and nothing happens, I am in a corporate network,

Thanks in advance for your support, this issue has been very frustrating,

Best Regards.

[mwegener · Accepted solution]

Hi @Kikesenpai ,

try to trace this error.

Adam Saxton show the nessecary steps in this video.

https://www.youtube.com/watch?v=4QJdCI6xmaA

Regards,

Marcus

Dortmund - Germany
If I answered your question, please mark my post as solution, this will also help others.
Please give Kudos for support.

[mwegener · Accepted solution]

Hi @Kikesenpai,

is your problem solved?
If I answered your question, please mark my post as solution, this will also help others.
Please give Kudos for support.

[v-alq-msft]

Hi, @Kikesenpai 

Power BI requires that you use a work or school email address to sign up. To sign in in Power BI desktop, we need to sign up a account firstly. You can take a look at this article to see if your account can be used with Power BI:  

https://docs.microsoft.com/en-us/power-bi/service-self-service-signup-for-power-bi

It is possible that some firewall may block the anthentication. You may refer to the following similar case and try to manage it.

https://community.powerbi.com/t5/Desktop/Can-t-sign-in/m-p/250242#M111046

Best Regards

Allan

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[mwegener · Accepted solution]

Hi @Kikesenpai ,

try to trace this error.

Adam Saxton show the nessecary steps in this video.

https://www.youtube.com/watch?v=4QJdCI6xmaA

Regards,

Marcus

Dortmund - Germany
If I answered your question, please mark my post as solution, this will also help others.
Please give Kudos for support.