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Joe1409
Regular Visitor

I can't change the facebook account

Hi,

 

I'm getting this error "An error occurred in the ‘’ query. DataSource.Error: Facebook: (#17) User request limit reached" and I try to change the Facebook account, but when I click on the "Sign in as different user" no screen appers and I can't change the account.

 

Captura.PNG

 

Any help?

 

Otherwise, if u have a trick for the user limit request let me know please.

 

Thank You

4 REPLIES 4
v-sihou-msft
Employee
Employee

@Joe1409

 

Please delete the existing data source under "Global permissions" in Data Source Setting and re-open connection to facebook again.

 

4.PNG

 

5.PNG

 

Regards,

Hi, 

I have the same problem, when I click on the "Sign in as different user" no screen appers so I can't change the account.
If I try with a new query or delete the existing data source I can connect only with my account "Me". 

How can I change the account ? 
Thank you 

Hey, 

 

Go on facebook > settings > Apps > remove PowerBI app

 

Regards,

BhaveshPatel
Community Champion
Community Champion

I think you need to create a new query to connect to different facebook account. Changing the users in the same query would not be allowed as far as I know.

 

Thanks & Regards,
Bhavesh

Love the Self Service BI.
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